Softechinfra

Who we help

CRM, automation and AI for small businesses

This page is for owners and managers of small and growing businesses whose work lives in spreadsheets, email and WhatsApp. We build a CRM around how you already work, automate the repetitive tasks, and add an AI chatbot where it helps your customers.

After you send the form, we reply to set up a call. If an off-the-shelf tool fits you better than custom software, we'll say so.

Tell us what you want to fix

What happens after you get in touch

  1. Tell us what slows you down

    Send the form with how you work today and what you want to fix.

  2. A short call

    We look at your process and agree what to fix first.

  3. A written proposal

    The scope, the team and the milestones, quoted after the call.

A CRM built around how you work

A custom CRM keeps your leads, customers, orders and follow-ups in one place, shaped to your process instead of a standard one. We have built CRMs for brick manufacturers, a medical company and a care home in the United States.

Automate the repetitive work

We use n8n to connect the tools you already use and take over routine steps. For example: sending follow-ups, moving new enquiries into your CRM, or preparing a weekly report.

An AI chatbot that knows your business

A chatbot that answers from your own documents, such as your policies and FAQs, can reply to customers at any hour. When it doesn't know the answer, we build it to pass the question to a person on your team instead of guessing.

Kept simple

The same terms as all our work.

  • One team from design to support.
  • We bill by milestone, not by the hour.
  • You own the code.
  • Delivery includes support after launch.

Services for small businesses

All solutions

CRMs we have built

Each one was built around one industry's way of working.

Tell us what you want to fix

A few lines about how you work today are enough. We reply to set up a call.

Prefer email? Write to contact@softechinfra.com.

We typically respond within 24-48 business hours. Our Privacy Policy explains how we handle your details.

Questions people ask

Do I need a custom CRM, or will an off-the-shelf one do?

Often an off-the-shelf CRM is enough, and we'll say so on the call. A custom CRM makes sense when your process doesn't fit the standard tools, or when you pay for many features you don't use.

How much will it cost?

We don't publish prices. We quote after a call, once we know what you need. You pay by milestone, not by the hour.

Can you connect the tools we already use?

Usually, yes. n8n connects to most common business tools, and we check yours on the call before we quote.

What does the chatbot do when it doesn't know the answer?

We build it to say so and pass the question to a person on your team, instead of guessing.

Who owns the software?

You do. The code and documentation are handed over to you.