Custom Software Development
Custom software development company in India: web, mobile, CRM and AI from one team
We design, build and run custom software: web and mobile apps, CRMs and portals, new products and SaaS platforms, AI features and workflow automation. It is for companies that need software shaped around their own process, from a first MVP to the system a whole operation runs on. Our senior team has worked from India since 2017, with billing tied to milestones and 30 days of support after launch. Reliance General Insurance, Radiant Finance and Oasis Manors run software we built.
Key Features
- One team for web, mobile, CRM, AI and automation
- The engineers named on the proposal ship the work
- Milestone billing: kickoff, midpoint demo, delivery
- 30 days of support after launch, longer by agreement
- 100% code ownership, documented for your team
- Your infrastructure and keys; written DPA on request
- Building software from India since 2017
Buyers who have hired a software agency before tend to ask the same three things: who actually writes the code, what happens to the bill when the scope changes, and who looks after the software once it is live.
Our answers are policy. Every proposal names the engineers who will ship the work, and you can meet them before you sign. Billing follows milestones you can see: a kickoff, a midpoint demo on real flows, and delivery with 30 days of support included. You get 100% of the code, documented for the engineers who come after us.
The same way of working sits under every service below: workflow automation on n8n, AI chatbots and knowledge assistants on your own data, AI agents, AI inside the software you already run, custom CRMs and portals, new products and MVPs, web and mobile apps, and AI search visibility. Pick the one that matches your problem, or describe the problem on a call and we will point you to the right one.
Since 2017 we have built software for insurers, lenders, care operators, manufacturers, healthcare companies, professional networks and education platforms, for clients in India, the UK, the US and the UAE.
When it goes wrong
If the scope changes, it is re-scoped in the open at the midpoint demo, not added to a surprise invoice. After launch, 30 days of support covers bugs, tuning and handover questions; then you choose a support agreement or a clean handover, with the codebase documented either way. AI features and automations ship with fallbacks, failure alerts and logs, and agents wait for a person to approve consequential actions.
Benefits of Our Custom Software Development
One team, every layer
The engineers who build your web app can also build the CRM behind it and the AI inside it, so no layer is lost between vendors.
Senior hands only
No juniors learning on your budget. The people named on the proposal are the people who write and review the code.
Proof you can check
Our case-study library shows what we built for each client, with the features and the stack.
AI where it earns its place
AI search, summaries, agents and automation go where they change a number you track, not onto every screen for the label.
Technologies We Use
We leverage the latest technologies and frameworks to deliver robust, scalable solutions.
How We Work
Our proven process ensures successful project delivery every time.
Describe the problem
A 20-minute call about the problem, not a feature list. We point you to the right service, or say so if we are not the right fit.
Proposal with named engineers
Scope, milestones and the engineers who will do the work, typically within a week.
Build in milestones
Working software early, a midpoint demo on real flows, and scope changes agreed in the open.
Launch and support
Launch, documentation and handover, with 30 days of support included. We can keep it running after that.
What we have built
- Reliance General Insurance · 2022
MereKisan
A claims call-centre CRM for Reliance General Insurance: calls, grievance tickets and SLA tracking.
Read the case study - India · 2024
Radiant Finance
Lending software: an agent lead app, an admin portal and a customer app for loan applications.
Read the case study - Dubai, UAE · 2024
AppliedView
A professional networking platform with profiles, 360° feedback and reviews, for a client in Dubai.
Read the case study - United States · 2023
Oasis Manors
A care operations CRM: residents, medication schedules, billing and family alerts.
Read the case study - 2024
TalkDrill
Spoken-English practice with AI conversations, peer sessions and fluency tracking.
Read the case study - 2024
ExamReady
Creative writing and grammar practice with AI-powered feedback on each piece of writing.
Read the case study
“Softechinfra built a CRM for us to track call volumes during peak monsoon season for crop insurance claims. It helped us manage agents, track every call, and generate reports efficiently under high pressure. Solid delivery when we needed it most.”
“The team built our lead management and agent tracking platform that handles thousands of leads and over 200 agents. Their understanding of the financial services workflow was impressive. The system works reliably and has streamlined our entire sales pipeline.”
Other ways to start
Hire AI developers
Senior engineers who join your team, or own a project end to end.
Case studies
All our case studies, with the features and the stack.
How we work
Six straight answers on billing, data, the team and support after launch.
App development cost estimator
Mobile app scope and timeline in a minute, with AI add-ons.
Frequently Asked Questions
Pick the service that fits your problem
Ready to Get Started with Custom Software Development?
Let's discuss your project and find the perfect solution for your business needs.