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A CRM platform for Reliance General Insurance to manage insurance calling operations and grievance management.
MereKisan is a CRM platform developed for Reliance General Insurance to manage their insurance calling operations and grievance management system.
Key Features: - Insurance call management - Call scheduling and tracking - Grievance ticketing system - Grievance resolution workflow - Policy lead tracking - Customer interaction logs - Performance reporting - SLA management
The platform has improved customer service efficiency and grievance resolution for one of India's leading insurance companies.
Let's discuss how we can bring your vision to life with our expertise and innovative solutions.